Terms and Conditions

1. 1. These terms and conditions (the “Terms and Conditions”) are between RiseUp Moments UK Limited (a company registered in England and Wales with company number 14570315 and with its registered office at c/o Ch. Hausmann & Co. Suite 5 De Walden Court, 85 New Cavendish Street, London, W1W 6XD) (“RiseUp”, “we” or “us”) and you. These Terms and Conditions apply to your use and / or purchase of our services provided through our mobile application (the “RiseUp App”), our website letsriseup.com (the “Website”) and the RiseUp Service (defined below) and form our agreement with you.
   2. The services as provided on the RiseUp App and Website allows you to confidently manage your finances, cashflow, budget and save for the future, thus helping you to grow financially.
   3. RiseUp is acting as an agent of TrueLayer, who is providing the regulated Account Information Service, and is Authorised and Regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 and the Electronic Money Regulations 2011 (Firm Reference Number: 901096).
   4. To contact us, please email contact@letsriseup.com.

1. 1. By using the RiseUp App, Website and / or the RiseUp Services, you confirm that you accept these Terms and Conditions and that you agree to comply with them.
   2. Please note that your use of the RiseUp Service, Website and the RiseUp App is your sole responsibility and that RiseUp’s liability for your use of the same is limited. Therefore, please carefully read the limitations detailed below before using the RiseUp App, Website and RiseUp Service.
   3. If you do not agree to these terms, you must not use the RiseUp App, Website or RiseUp Service.
   4. These Terms and Conditions have no fixed or minimum duration. They will apply until either you or we end our agreement (please see below your cancellation rights and our right to end, restrict or suspend your use of the RiseUp App and RiseUp Service).
   5. We recommend that you print a copy of these Terms and Conditions for future reference.

1. 1. Our Website and the RiseUp App is used to provide general information about us and the RiseUp Service, how to register for the RiseUp Service and our contact information.
   2. The Website and RiseUp Service (including messages sent through WhatsApp and e-mail) may contain content, documents, text, files, logos, icons, images, videos, links, databases, technical data, knowledge, specifications, “look and feel”, algorithms, interfaces, GUI, interactive features, graphics and other features, including content as mentioned provided to us by third parties (the “Content“).
   3. All rights in the RiseUp Service, the RiseUp App and / or in the Content are owned by RiseUp and / or have been legally licensed to it.

1. 1. To access and use the RiseUp Service you will either need to follow the instructions as set out on our Website or download the RiseUp App and create an account using your legal name. You can only register once for each mobile number you possess.
   2. If you choose not to use the RiseUp App and / or RiseUp Service for a period of time, we may pause some features which depend on our processing of your information. These features will recommence when you login to the RiseUp App again.
   3. Please note that your use of the RiseUp App is also subject to the terms and conditions and privacy policies of the app store you downloaded it from.
   4. The Rise Up App and RiseUp Service is dependent on other third parties (such as the applicable app store). While we shall use all reasonable endeavours to try keep the RiseUp App and RiseUp Service available, please note we cannot guarantee that it always will be or that it will work perfectly, particularly if the applicable app store or a third party service is undergoing maintenance. If there are issues with the Rise Up App and / or RiseUp Service we shall inform you as soon as is reasonably practicable.
   5. The RiseUp App also may not work as designed if your device has been changed or tampered with (better known as ‘jail breaking’ or ‘rooting’), or if you use software which may interfere with our ability to deliver the RiseUp Services.

1. 1. RiseUp provides a service for, amongst other things, managing your finances and budgeting which is provided through the RiseUp App, WhatsApp, e-mail and through the dedicated landing pages available on our Website. The services referred to hereof shall later be referred to as the “RiseUp Service”. RiseUp, in its sole discretion, may remove and / or offer additional services through the Website, RiseUp App or by other means from time to time and these Terms and Conditions will also apply to those services subject to any necessary amendments.
   2. Please note that the RiseUp Service only supports the British Pound Sterling currency and not any foreign currency. Your use of the RiseUp Service is subject to payment of subscription fees in full, as detailed below.

The RiseUp Service:

1. 1. 1. The RiseUp Service helps you to manage your finances, your household expenses and income by analysing your fixed expenses (such as household bills and rent or mortgage payments), the expenses you want to track (such as expenses relating to your gym membership and insurance) and your variable expenses (such as groceries, travel and utility bills). The purpose of the RiseUp Service is to assist you in managing your household budget, to help prevent deviations from it and thus helping you to grow (to ‘Rise Up’) financially.
      2. Your use of the WhatsApp application (“WhatsApp”): As noted above, part of the RiseUp Service is provided through messages that will be sent to your WhatsApp account. Please note it is your sole responsibility to install  WhatsApp at your own expense on the device from which you wish to access the RiseUp Service. For the avoidance of doubt, WhatsApp is a social network developed and maintained by third parties that are not affiliated with RiseUp and are not controlled by RiseUp in any way. Your use of WhatsApp is subject to the terms of use and privacy policy applicable to WhatsApp users, available at https://www.whatsapp.com/legal/. If you do not agree to these terms, RiseUp will not be able to provide you with the full RiseUp Service. RiseUp is not responsible for your use of WhatsApp and / or responsible for any payment for surfing the Internet or using WhatsApp (which will be determined according to the rates determined by your Internet provider and / or by the company that provides WhatsApp).
      3. The addition of relatives and / or third parties: You may add third parties (for example, your spouse, relatives and representatives of financial support organisations) to your account in the RiseUp Service, and this is at your sole discretion, their consent and our approval. Please note that your communication with RiseUp via WhatsApp, our in-app chat or via e-mail will be done with a RiseUp representative and / or with a dedicated communication software (a “bot”). We may, in our sole discretion, charge you an additional fee for receiving personal advice from a RiseUp representative. If we do intend to charge you for such advice, we will inform you about our fee before the start of the consultation. When you add any third party to the RiseUp Service, you acknowledge and confirm that the third party may receive through their RiseUp App or WhatsApp account personal and sensitive information about you, including (but not limited to) financial information. Therefore, the addition of any third party is done under your full and sole responsibility. RiseUp and / or its authorised representatives are not responsible for any action and / or omission of a third party that you have added to your RiseUp account, nor will they be responsible for any damage that may be caused to you as a result of the addition of any such third party.
      4. Payment and additional fees for RiseUp Services: The use of part of the RiseUp Service is subject to the payment of a subscription fee, as detailed below. RiseUp reserves the right to charge you for the use of existing or new services in the future.

How to open an account with RiseUp:

1. 1. 1. In order to use the RiseUp Service, all or in part, you are required to open an account using the registration form on the Website (the “Account”), within which you will be required to provide us with certain personal information (as detailed in our privacy policy). Also, as part of the Account opening procedure, you will have to confirm that you have read and that you agree to these Terms and Conditions and other related agreements such as our privacy policy.
      2. In order to gain access to part of the RiseUp Service, you may be required to purchase a paid subscription (the “Subscription“). Joining a Subscription will be done in accordance with the conditions specified below, and subject to the payment of the Subscription fees and in accordance with the costs, periods, payment terms and additional conditions which are fixed on the Subscription purchase page on the Website and which form an integral part of these Terms and Conditions. Also, in order to receive the RiseUp Service, you will be required to authorise us to view your financial information, for example, information from your bank account or credit card, as detailed below.
      3. As part of opening the Account (including purchasing a Subscription), you confirm that you will provide us with complete, accurate and correct information, and you hereby agree that you will not misrepresent your identity or any other information in your Account. Using a bank account or credit card that does not belong to you, providing incorrect details, or impersonating someone else is strictly prohibited and constitutes a criminal offence.
      4. The registration procedure will not be considered complete and binding without receiving  RiseUp’s final approval. If a discrepancy is found during the verification of the personal information provided by you, you will be sent a message accordingly.
      5. Only individuals who meet the conditions for registering for the RiseUp Service will be allowed to open an Account.
      6. You may not transfer or assign your rights or delegate your obligations in the Account without our prior written consent.

1. 1. It is your responsibility to take all necessary measures to maintain the confidentiality of your Account and Subscription information, the access code to the mobile phone from which you use the RiseUp Service and the access code to your Account in the WhatsApp system, and to ensure that no party is authorised to view your information and / or is not authorised to use the  RiseUp Service or RiseUp App in accordance with these Terms and Conditions.
   2. As with any service holding your financial information, it is important to keep any login details secure. We will ensure that your Account security credentials are not accessible to other parties and are transmitted through safe and efficient channels.
   3. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms and Conditions.
   4. RiseUp will not be held responsible or liable for any damage caused to you due to any unauthorised access, hacking or penetration of the security system or due to storage failure or theft, deletion, corruption, destruction, damage or loss of data or information (including in relation to loss or damage caused as a result of unauthorised use on your mobile device), except to the extent that RiseUp has not taken the reasonable information security measures required by law.
   5. You must report to us immediately any unauthorised use of your Account, including any breach of security to the device from which you use the RiseUp Services.

1. 1. In order to use the RiseUp Service, you must meet several conditions listed below. Amongst other things, in order to use the RiseUp Service, you must have a valid passport, an active e-mail address, and a WhatsApp account, as well as rights to a bank account registered in the United Kingdom. If you are under the age of 18 you are not permitted to use the RiseUp App, RiseUp Service or browse our Website.
   2. In order to register for the RiseUp Service, you must meet all of the following conditions:

• You must be competent to perform legal actions.
• You must have a valid passport.
• You must have a valid and active e-mail box on the Internet.
• You must have a WhatsApp account and / or a mobile phone registered in the United Kingdom which enables you to access the RiseUp Services.
• You must have rights to a registered bank account in the United Kingdom to use the RiseUp Service.

3. In order to use the RiseUp Service, you must be over the age of eighteen (18). We reserve the right to request proof of your age at any stage so that we can ensure that minors under the age of eighteen (18) are not using the RiseUp Service. In the event that it is brought to our attention that a person under the age of eighteen (18) is using the RiseUp Service, we will block this person from logging into the RiseUp Service and we will make every effort to immediately delete any personal information (as defined in our privacy policy) regarding the said person. You may contact us at contact@letsriseup.com If you believe that we have collected personal information from users under the age of eighteen (18).

The use of the Website is free. However, please note that the RiseUp Service is only available to users who have chosen to purchase a Subscription. The Subscription fees are detailed on our Website, but additional conditions that apply to the purchase of such a Subscription are detailed below, and you must read them carefully before purchasing a Subscription.

Subscription purchase conditions:

The RiseUp Service is open to paying users only and involves the purchase of a Subscription. The Subscription fees are detailed on our Website and include VAT.

From time to time, we may offer different payment routes for the RiseUp Service, as follows:

1. 1. 1. 1. Monthly paid Subscription: The monthly Subscription shall continue until terminated and shall be charged in advance  starting from the calendar month in which the Subscription was first purchased (after the trial period, as far as applicable) and payment being taken thereafter on the same day each month (the “Monthly Subscription“). Your Monthly Subscription will continue until you or we cancel it at any time.
         2. Quarterly paid Subscription: The quarterly Subscription shall continue until terminated and shall be charged in advance every three months, starting from the calendar month in which the first payment was made after the trial period, as far as applicable) and payment being taken thereafter on the same day each quarter the first payment was made (the “Quarterly Subscription“). Your Quarterly Subscription will continue until you or we cancel it at any time.
         3. Annual paid Subscription: Users will be able to purchase an annual paid Subscription, i.e. a prepaid Subscription for a period of 12 consecutive months (the “Annual Subscription“). The Annual Subscription will be billed on an annual basis at the beginning of each year, starting from the day the Subscription was first purchased (after the trial period, as far as applicable) and thereafter payment being taken on the same day on each subsequent year. Your Subscription will continue until you or we cancel it. You will automatically be charged the Annual Subscription fee on the next annual billing date.

From time to time, we may offer a discretionary limited free trial period for use of the RiseUp Service. After the end of the trial period, unless you notify us of the cancellation of the Subscription, the Subscription will become a paid Monthly, Quarterly or Annual Subscription, as stated above. Please note additional terms may apply to the free trial period referred to hereof, which we will provide to you before entering into the trial.

We may change the Subscription fees from time to time, and to the extent that the change in the Subscription fees affects your Subscription, we will send you notice, at least thirty (30) days in advance of the change in your Subscription fees. Please note that any change in the Subscription fee will not affect a Subscription period that has already been paid and will come into effect during the Subscription renewal period that will begin at least 30 days after the aforementioned notification. If you do not want to accept the change in Subscription fees, you can cancel the Subscription as detailed in the “cancellation conditions” below.

In the event that you fail to make payment of the Subscription to us (for example if your credit card information is incorrect or if your credit card has been cancelled), and you do not update the details of the payment method according to our request, we reserve our right to cancel the Subscription or suspend it immediately.

Online payment service providers: Payments for services offered on the Website, including payments for the Subscription, are processed through online clearing services of third parties (the “Payment Service Providers“). We may add or change the Payment Service Providers with whom we communicate for the purpose of providing the services at our sole discretion and without any prior notice. The Payment Service Providers allow you to make payments online and securely using a credit card, debit card or bank account. We do not control and are not affiliated with the Payment Service Providers, who are independent contractors and do not have any employee-employer or agency relationship with RiseUp. For the avoidance of doubt, RiseUp is in no way responsible for the quality of the service and / or the actions (or omissions) of the Payment Service Providers, and RiseUp will not bear any responsibility for any direct and / or indirect damage caused to you due to your use of the services offered by the Payment Service Providers. Without detracting from the above, the use of the Payment Service Providers is at your sole risk, and it is also your responsibility before using the services offered by the Payment Service Providers to review the Terms and Conditions and the privacy policy found on the Payment Service Provider’s Website and to comply with all those conditions as stated. You acknowledge that you assume the risks of making payments through the Payment Service Providers.

RiseUp is entitled to suspend, restrict, end your use of any RiseUp Service or prevent you from opening an Account or receiving the RiseUp Service in any case where reasonable concern arises and, in its sole discretion, in the event that you have:

• been abusive to a member of RiseUp staff or community member, or submitted inappropriate and / or offensive content;
• you have a bankruptcy order against you in any jurisdiction and / or have entered into voluntary arrangements with your creditors;
• violated a condition of these Terms and Conditions;
• delivered during your registration incorrect or inaccurate details; and you have committed an act or omission that could in, RiseUp’s sole opinion, harm them and / or anyone on its behalf and / or the proper operation of the RiseUp Service and / or any third party.

Rise Up may terminate, suspend or restrict your Account in the event that they need to comply with the law of any jurisdiction.

In the event that we block, suspend or restrict your use, as stated above, this does not impose any responsibility or further obligation on RiseUp and / or detract from your obligation to act at all times in accordance with these Terms and Conditions.

Should you wish to delete your RiseUp Account (include cancelling your RiseUp Subscription), you should message RiseUp using its in-app chat. You can also unsubscribe yourself through the RiseUp Service. You must indicate in the message that you wish to delete the Account and cancel the Subscription and specify your name and your ID number.

Your Account will be cancelled in a reasonable time after your application, and from the moment of cancellation, you will no longer be able to log into the Account or view the information in the Account. Please note that even after the Account has been cancelled by you, RiseUp may keep any information regarding the user that it needs for the purpose of defending against legal claims and / or archiving and / or for accounting needs and / or according to any law.

Please note that you may be able freeze and / or cancel your paid Subscription without deleting the Account. For more information see below “purchasing a Subscription to use the RiseUp Service “.

To use the RiseUp Service you will need to connect your online personal accounts, such as current accounts and credit cards.

We use regulated Open Banking technology provided by a third-party service-provider to access information about the balances and transactions on your personal accounts. You will be asked to provide your explicit consent to your account provider before we can access this information.

Our service also allows information to be obtained (such as transaction history) from your personal accounts for use with other third parties. If you select this option and provide your explicit consent to us, we will provide the information to you and the relevant third party in line with your instructions. 

RiseUp will request the relevant information from your personal account providers on a regular basis in accordance with your consent until the consent expires or is withdrawn. We will not ask for more information than is necessary.

In the event you no longer want your personal account information to be displayed in the RiseUp Services, nor stored by RiseUp, you may remove these accounts from within the RiseUp Service or by emailing us at contact@letsriseup.com.  You may withdraw your consent for us to access your personal account information at any time, by contacting your account provider.  For the purpose of developing and improving users use and experience of the RiseUp Services, RiseUp retains the right to use your financial information. In using your financial information your name and contact details will be anonymised.

You acknowledge and accept that RiseUp does not check the accuracy of the information given by your personal account providers and will not be able to correct or investigate your personal accounts on behalf of your providers. We are not responsible for ensuring that you are always aware of your personal account balances, or that the balances we show you are always up to date. Therefore, you accept and acknowledge that it is your responsibility to regularly check the accuracy of the information provided by your account providers.

You should not rely upon the RiseUp Service to manage your financial affairs or mitigate fraud. You are responsible for monitoring your personal accounts accurately. RiseUp is not responsible for any losses you suffer as a result of your reliance on the RiseUp Services.

These Terms and Conditions refer to the following additional terms, which also apply to your use of our Website and the RiseUp Service:

Our Privacy Policy https://www.letsriseup.com/privacy/. See further under How we may use your personal information.

Our Cookie Policy https://www.letsriseup.com/riseup-uk-cookies-policy/, which sets out information about the cookies on our Website.

Website Terms and Conditions https://www.letsriseup.com/terms-and-conditions/

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide the RiseUp Services for domestic and private use. You agree not to use our RiseUp Services for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital Content that we have supplied, damages a device or digital Content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Subject to the above, our total liability to you in respect of all other losses arising under or in connection with your use of the Website, the RiseUp Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price you have paid for the RiseUp Service in respect of which that liability arises. Furthermore, we will not be responsible for ensuring that any services that you purchase are suitable for your purposes.

During your use of the Website and RiseUp Service, you may be exposed to commercial advertisements or advertisements published by RiseUp and / or third parties. All the information appearing in the advertisements not belonging to RiseUp is the sole responsibility of the relevant third party.  RiseUp has no obligation or responsibility with respect to third party information, whether or not RiseUp has control over the commercial publications. In any case, RiseUp will not be responsible for any damage or loss caused to the user as a result of or in connection with the advertisements. The responsibility for the Content of information and commercial messages not on RiseUp’s behalf applies only to the advertising parties. The integration of information and commercial messages on the Website does not constitute a recommendation or encouragement by RiseUp to purchase the third party services and / or products offered for sale as part of the publications.

We shall use all reasonable efforts to ensure that the RiseUp Services are continuously available to you. However, RiseUp is not responsible nor guarantees that the RiseUp Service will operate or be available at all times without interruptions and without a defect, for example, due to interruptions in your Internet connection and interruptions in the operation of the hardware or software due to technical or other problems beyond RiseUp’s control.

The availability and functionality of the RiseUp Service depends on many factors, including software, hardware, communication networks, service providers and contractors of RiseUp or other third parties (including those who provide cloud storage services, website registration services, etc.).

We make reasonable efforts to ensure that the RiseUp Service and the Website are continuously available to you. At the same time, RiseUp will not be responsible and does not guarantee or undertake that the Website and / or the RiseUp Services will operate and / or be available at any time without interruptions or faults and that they will be without defects. You accept that RiseUp will not be responsible for the inability of the RiseUp Services to operate or be accessible for any reason, including interruptions in the activity of the Internet or communication networks and interruptions in the activity of the hardware or software due to technical or other problems beyond the control of RiseUp (for example, obstruction, force majeure, negligence of third parties, etc.).

If maintenance is required for the RiseUp Service and the Website in a way that will affect their availability, RiseUp may (but is not obligated to) inform you about this ahead of time.

Except as expressly stated in these Terms and Conditions and the RiseUp’s Obligations detailed above:

To the maximum extent possible by law, the  RiseUp Services and / or the Contents are provided to you “as is” and RiseUp, including its suppliers, managers, stockholders, directors, subcontractors, distributors, employees, related parties, agents, licensors and distributors (the “RiseUp Representatives“), do not bear any responsibility or liability of any kind (expressly or impliedly), including warranty of title or non-infringement or implied warranty of commercial quality or suitability for a particular purpose, as well as warranty arising from the normal course of business or commercial operation. You may be granted additional consumer rights that cannot be changed through these Terms and Conditions.

RiseUp and /or authorised  RiseUp Representatives do not guarantee (a) that the  RiseUp Service and/or the Website and/or the Contents are or will be safe to use, accurate, complete, without faults or interruptions, or free of viruses, defects, worms, other harmful components or other software restrictions, (2) that they will correct any errors, malfunctions or defects in the RiseUp Service and/or the Website’s Contents, (3) that the use, inability to use or manipulate, or the results of using the RiseUp Service and/or the Website and/or the Contents, including the results of using the RiseUp Service and/or the Website and/or the Contents will meet the user’s requirements or expectations.

RiseUp and RiseUp Representatives bear no responsibility and any guarantee or condition regarding the use of the RiseUp Service and/or the Website, including but not limited to availability, reliability or quality of the RiseUp Service and/or the Website, are not responsible and will not be held responsible for errors, malfunctions or deficiencies in relation to the Contents and/ or any information displayed in the RiseUp Service and / or the Website.

RiseUp and/or authorised RiseUp Representatives will not be responsible for any result arising from technical failures (including but not limited to internet connectivity, line or server load, related delays and interruptions) and resulting from internet and telecommunication providers. You agree that the use of the RiseUp Service and/or the Website and/or the Contents are your sole responsibility.

After the Account is closed, RiseUp will not bear any responsibility regarding information entered and/or collected during your use of the RiseUp Service and/or the Website. You are responsible for ensuring that this information is backed up and that you do not rely on it after you have finished using the RiseUp Services.

If certain jurisdictions do not allow exclusions or limitations as stated above, the exclusions and limitations mentioned above will not apply in full but only to the maximum extent permitted by applicable law.

For the avoidance of doubt, it is clarified that any decision on expenditure, income, or investment, including any financial decision and/or other decisions for the management of the household and the family economy that will be made during your use of the RiseUp Service, are made by you and under your sole responsibility.

You agree to protect and fully compensate us and our affiliates from any and all third party claims, liability, damages, expenses and costs (including, but not limited to, reasonable solicitors’ fees) caused by or arising from your use of the RiseUp Service and / or the Website, your violation of these Terms and Conditions or your infringement, or infringement by any other user of your Account, of any intellectual property or other right of anyone.

A prerequisite for your use of our services is reading and agreeing to our privacy policy, which you can find here: https://www.letsriseup.com/privacy/.

We respect your privacy and are committed to protecting the personal information you share with us. We believe that you have the right to know our policy regarding the collection and use of information received by us during your use of the Website and / or the RiseUp Service. The information collection policy for its types is described in our privacy policy, which is an integral part of these Terms and Conditions. You agree and confirm that RiseUp will use your personal information in accordance with the privacy policy.

20.1 RiseUp grants you a non-exclusive and non-transferable licence to use the RiseUp App and website for your personal use only. RiseUp has the right to revoke your licence at any point if you do not comply with these Terms and Conditions. All other rights in the RiseUp App and Website are reserved by RiseUp or its licensors. RiseUp  and / or its licensors own all intellectual property rights in the RiseUp App and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

20.2 Our status (and that of any identified contributors) as the authors of the content on the RiseUp App and Website must always be acknowledged. You must not use any part of the content on our RiseUp App or Website for commercial purposes without obtaining a licence to do so from us or our licensors.

These Terms and Conditions are between you and RiseUp. No other person shall have any right to enforce any of the Terms and Conditions.

We amend these Terms and Conditions from time to time. Every time you wish to use the RiseUp Service, please check these Terms and Conditions to ensure you understand the terms that apply at that time.

We may transfer our rights and obligations under these Terms and Conditions to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing any provision of these Terms and Conditions, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms and Conditions, or if we delay in taking steps against you in respect of your breach, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Please note that these Terms and Conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

If you believe that the cash flow is shown to you as part of your use of the RiseUp Service is inaccurate or if you believe that information or data about you stored in Riseup’s databases has been used maliciously, please contact us as soon as possible by sending an e-mail to the address contact@letsriseup.com with sufficient details about the event, and we will take all the measures at our disposal to assist you.